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W New York - Union Square Hotel, New York City
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Key details
About the Hotel
201 Park Avenue South,
New York City,
New York,
United States of America,
New York State
W New York - Union Square, a 5-star hotel tucked within the landmark 1911 Beaux-Arts Guardian Life building, blends historic architecture with future-forward design at Manhattan's dynamic crossroads.
Refined Room Amenities
All 270 rooms at W New York - Union Square feature pillow menus, laptop-compatible safes, and bathrobes. Each unit includes air conditioning, a minibar, and a seating area, while the Extreme Wow Suites span 1000 square feet.
Mediterranean Dining Experience
Irvington Restaurant serves Mediterranean fare sourced from Union Square's Greenmarket. The Living Room Lounge features 16-foot arched windows overlooking the park, offering evening cocktails and park views.
Fitness and Business
The hotel houses a well-equipped 24-hour fitness center with TechnoGym equipment, fresh apples, and towel service. Over 7000 square feet of meeting space accommodates business functions with cutting-edge technology.
Central Manhattan Location
W New York - Union Square stands 0.2 miles from 14 Street-Union Square station, 1.5 miles from Grand Central, and 9.5 miles from LaGuardia. Chelsea Market, Eataly, and the Greenmarket are within walking distance.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Paid Wi-Fi
Paid Wi-Fi in rooms
Parking
Paid parking
Baggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Elevator
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Services
Housekeeping
Car rental
Dry cleaning
Business
Business center
Meeting/ Banquet facilities
Children
Cribs
Facilities for people with disabilities
Toilet for disabled
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
201 Park Avenue South,
New York City,
New York,
United States of America,
New York State
Map view
street view
201 Park Avenue South,
New York City,
New York,
United States of America,
New York State
City landmarks
20 West 34th Street
Empire State Building
1.3
mi
Square
Times Square
1.5
mi
Parks
The High Line
1.3
mi
Landmark
Rockefeller Center
1.6
mi
Parks
Bryant Park
1.4
mi
Museums
World Trade Center Memorial Foundation
2.2
mi
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1.6
mi
Parks
Washington Square Park
4000 ft
121 Wooster St
Bowery
4800 ft
Bridges
Brooklyn Bridge
2.2
mi
Square
Macy's
1.0
mi
Libraries
New York Public Library
1.3
mi
Church
St. Patrick's Cathedral
1.6
mi
New York City
Manhattan Skyline
4900 ft
Museums
Rubin Museum of Art
2900 ft
Stadiums
Madison Square Garden
1.2
mi
Parks
Madison Square Park
2600 ft
Square
Herald Square
1.0
mi
405 Lexington and 42nd St.
Chrysler Building
1.3
mi
Museums
Museum of Sex
3200 ft
Square
Astor Place
3000 ft
205 E Houston St
Katz's Delicatessen
1.2
mi
Museums
New Museum of Contemporary Art
1.0
mi
Night club
Irving Plaza
2800 ft
Nearby
175 5th Ave At 23rd St.
Flatiron Building
2000 ft
Market
Union Square
600 ft
Parks
Gramercy Park
1200 ft
Historic Site
Theodore Roosevelt Birthplace National Historic Site
1600 ft
Parking area
Webster Hall
1900 ft
Gallery
National Arts Club
700 ft
Restaurants
201 Bar & Restaurant
0 ft
201 Park Ave S
Union Square Cafe
500 ft
101 E 19th St
Old Town Bar
400 ft
45 E 18th St
Reviews and Ratings
Feedback from previous guests about their experience.
82%
enjoyed the hotel and would happily stay again
8.2/10
Great
Rooms
6.4
Location
8.8
Service
5.6
Dining
5.0
Guest reviews
8.2/10
based on 5 reviews
4/5
based on 1673 reviews
8.1
8.1/10 based on 210 reviews
#281 of 521 hotels in New York City based on Tripadvisor
Alex
United Kingdom,
March
2025
6.4/10
During my stay at W New York - Union Square, I appreciated the prime location near Union Square. but I found the hotel itself quite dated. The spaciousness and cleanliness of the rooms were a highlight, yet they desperately need a makeover. While the staff was friendly, my experience was somewhat marred by disorganization regarding room access and unexpected charges.
Rooms
5.0
The rooms were clean and spacious, which I valued, but they felt dated and in need of renovation. I even had to move rooms after the first night, which added unnecessary hassle.
Service
5.0
The staff was generally polite and accommodating, but there were moments of confusion during my stay that made things feel less efficient. like when access to my family's second room was unexpectedly canceled.
Location
8.0
The location is excellent, just steps from Union Square. making it easy to explore downtown. It's away from the busy tourist hotspots, yet still close to key attractions.
Dining
5.0
Dining options at the hotel appeared trendy but were somewhat limited and expensive. I found the main dining area to be under renovation, which affected my dining experience.
Facilities
5.0
The facilities seemed basic, lacking any impressive amenities. I noticed that there was no easy access to a coffee machine in the room, which was a letdown.
Andrew
United Kingdom,
February
2025
5.4/10
My stay at W New York - Union Square had its ups and downs. The location is truly fantastic, right across from Union Square, making it easy to explore the city. However, I experienced some issues during my visit, particularly with the service and amenities. The hotel was undergoing renovations, which unfortunately affected the availability of dining options and other facilities.
Rooms
8.0
The corner king bed room I had was spacious for NYC, with great views from the large windows. Though the bathroom was a bit small, the provided Bliss toiletries were a nice touch.
Service
6.0
The front desk staff was mostly friendly and helpful, but I encountered a significant issue when the lock on my room malfunctioned. It took almost an hour to resolve, which was frustrating, especially as my kids had to wait in the hallway.
Location
10.0
The hotel's location is perfect for walking around Manhattan and exploring nearby attractions. I loved being so close to Union Square and the East Village.
Dining
5.0
Unfortunately, the hotel's dining options were limited during my stay due to renovations. The bar was lively, but I was disappointed that the restaurant wasn't open yet.
Facilities
5.0
The hotel had some good features like water refill stations promoting sustainability, but the ongoing renovations made the experience less than ideal. Only one out of three elevators was operational, leading to long waits.
Jayden
United Kingdom,
January
2025
6.4/10
My stay at W New York - Union Square had its ups and downs. While I enjoyed the spaciousness of my room and the trendy design throughout the hotel, I faced some significant issues with service and room amenities. The check-in experience left a sour taste due to a snobbish staff member who didn't acknowledge my loyalty status. Overall, it felt like the hotel has room for improvement in hospitality.
Rooms
7.0
I appreciated the size of my room, which felt relatively spacious for a New York hotel. However, the lighting was quite poor, especially near the bed, making it challenging to work comfortably. I did enjoy the modern design and cleanliness, but some amenities were lacking.
Service
5.0
While I encountered some friendly staff members, the check-in experience was disappointing due to the unprofessional demeanor of the agent. It felt like he was too busy to offer a warm welcome or explain the upgrade I received, and it marred an otherwise excellent service quality from other staff throughout my stay.
Location
9.0
The location of the hotel is fantastic! Being close to Union Square made it easy to explore the city and catch public transport. I loved how accessible everything felt during my stay.
Dining
5.0
During my stay, the hotel facilities were undergoing renovations, which meant that dining options were quite limited and lacked quality. I missed having proper on-site restaurants and decent breakfast offerings during my trip.
Facilities
5.0
The renovations were evident, with some facilities feeling shabby and the restaurant not operational. I faced inconvenience with only one working elevator as well. However, I appreciated the good tech support I received when needed.
Grayson
United Kingdom,
December
2024
5.6/10
I had a mixed experience at the W New York - Union Square. The location is perfect for exploring NYC, and the staff were friendly and accommodating. However, the room was spacious but in dire need of an update, and I struggled with a few design quirks that just didn't make sense. Overall, while there were some great features, there were also a number of issues that detracted from my stay.
Rooms
6.0
The room was spacious and clean, but the design was outdated and didn't prioritize privacy. The bathroom was small and lacked adequate counter space.
Service
7.0
The staff were very friendly and helpful, always ready to offer local tips. However, there were some delays and confusion around minor issues.
Location
9.0
The location is fantastic, with easy access to Union Square and nearby attractions. It made getting around NYC a breeze for me.
Dining
5.0
I didn’t get a chance to try the food options available at the hotel, but they seemed to be popular with other guests. However, the breakfast offerings could use improvement.
Facilities
5.0
Common areas were limited due to renovations, and the lack of functional amenities, like elevators, was frustrating. The fitness center was well-equipped though.
Stella
United Kingdom,
December
2024
6.0/10
My recent stay at the W New York - Union Square had its ups and downs. The location was prime for exploring the city and the trendy vibe of the hotel was a definite plus. However, I faced some significant issues like noise and slow internet that were hard to overlook. Plus, the service was hit or miss, making me feel a bit let down overall.
Rooms
6.0
The room was spacious and clean, though it felt somewhat dated compared to the hotel's style. I expected a little more from a W hotel in terms of decor and functionality, like a proper desk for work.
Service
5.0
The staff was polite, but I found the service to be ineffective at times. For example, despite my request for a room away from the elevator, I ended up right in front of it. This led to some frustrating noise issues during my stay.
Location
8.0
The hotel's location near Union Square was a huge advantage. It made it super easy to access parks, restaurants, and subway lines, which was a big win for me.
Dining
5.0
Dining options at the hotel were fine, but the restaurant prices were quite steep. To make things trickier, there seemed to be limited food availability and no breakfast during the renovations, which was disappointing.
Facilities
6.0
The hotel's gym was a bright spot, open 24/7 with a good range of equipment. However, I did encounter some inconveniences like limited access to common areas due to ongoing renovations.
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