W New York - Union Square, New York - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

201 Park Avenue South, New York, New York, United States

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Wonderful Guest Room 2 Queen City view

Max:

2 persons

26 m²

Bed options:

2 King Size Beds

Coffee machine

Heating

room details

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Wonderful Guest Room 1 King City view

Max:

2 persons

26 m²

Bed options:

1 King-size bed

City view

Coffee machine

Heating

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Cool Suite Park View 1 King Bed Corner location

Max:

3 persons

45 m²

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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Getting around

A guide to all available transportation options

City Centre

New York 3.0 km

Airports

LaGuardia (LGA) 14.9 km

Teterboro (TEB) 21.1 km

Train

33rd St 1.4 km

Bus

Bus stop100 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Paid Wi-Fi

Paid Wi-Fi in rooms

Parking

Paid parking

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Housekeeping
Car hire
Dry cleaning

Business

Business centre
Meeting/ Banquet facilities

Children

Cots

Facilities for people with disabilities

Toilet for disabled

Room features

Paid Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Media

Flat-screen TV
AM/FM alarm clock

Location

201 Park Avenue South, New York, New York, United States

Map view

street view

201 Park Avenue South, New York, New York, United States

City landmarks

20 West 34th Street

Empire State Building

2.1 km

Square

Times Square

2.4 km

Park

The High Line

2.0 km

Landmark

Rockefeller Center

2.6 km

Park

Bryant Park

2.3 km

Museum

World Trade Center Memorial Foundation

3.5 km

30 Rockfeller Plaza Enter on West 50th Street

Top of the Rock

2.6 km

Park

Washington Square Park

1.2 km

121 Wooster St

Bowery

1.5 km

Bridge

Brooklyn Bridge

3.5 km

Square

Macy's

1.7 km

Library

New York Public Library

2.0 km

Church

St. Patrick's Cathedral

2.7 km

New York City

Manhattan Skyline

1.5 km

Museum

Rubin Museum of Art

860 m

Stadium

Madison Square Garden

1.9 km

Park

Madison Square Park

780 m

Square

Herald Square

1.7 km

405 Lexington and 42nd St.

Chrysler Building

2.1 km

Museum

Museum of Sex

960 m

Square

Astor Place

910 m

205 E Houston St

Katz's Delicatessen

1.9 km

Museum

New Museum

1.7 km

Night club

Irving Plaza

830 m

Nearby

175 5th Ave At 23rd St.

Flatiron Building

580 m

Market

Union Square

170 m

Park

Gramercy Park

360 m

Historic Site

Theodore Roosevelt Birthplace National Historic Site

480 m

Parking area

Webster Hall

550 m

Gallery

National Arts Club

210 m

Restaurants

201 Bar & Restaurant

0 m

201 Park Ave S

Union Square Cafe

140 m

101 E 19th St

Old Town Bar

120 m

45 E 18th St

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

6.4

Location

8.8

Service

5.6

Dining

5.0

4/5 based on 1673 reviews

#281 of 521 hotels in New York City based on Tripadvisor

Alex

United Kingdom, March 2025

6.4/10

During my stay at W New York - Union Square, I appreciated the prime location near Union Square. but I found the hotel itself quite dated. The spaciousness and cleanliness of the rooms were a highlight, yet they desperately need a makeover. While the staff was friendly, my experience was somewhat marred by disorganization regarding room access and unexpected charges.

Rooms

5.0

The rooms were clean and spacious, which I valued, but they felt dated and in need of renovation. I even had to move rooms after the first night, which added unnecessary hassle.

Service

5.0

The staff was generally polite and accommodating, but there were moments of confusion during my stay that made things feel less efficient. like when access to my family's second room was unexpectedly canceled.

Location

8.0

The location is excellent, just steps from Union Square. making it easy to explore downtown. It's away from the busy tourist hotspots, yet still close to key attractions.

Dining

5.0

Dining options at the hotel appeared trendy but were somewhat limited and expensive. I found the main dining area to be under renovation, which affected my dining experience.

Facilities

5.0

The facilities seemed basic, lacking any impressive amenities. I noticed that there was no easy access to a coffee machine in the room, which was a letdown.

Andrew

United Kingdom, February 2025

5.4/10

My stay at W New York - Union Square had its ups and downs. The location is truly fantastic, right across from Union Square, making it easy to explore the city. However, I experienced some issues during my visit, particularly with the service and amenities. The hotel was undergoing renovations, which unfortunately affected the availability of dining options and other facilities.

Rooms

8.0

The corner king bed room I had was spacious for NYC, with great views from the large windows. Though the bathroom was a bit small, the provided Bliss toiletries were a nice touch.

Service

6.0

The front desk staff was mostly friendly and helpful, but I encountered a significant issue when the lock on my room malfunctioned. It took almost an hour to resolve, which was frustrating, especially as my kids had to wait in the hallway.

Location

10.0

The hotel's location is perfect for walking around Manhattan and exploring nearby attractions. I loved being so close to Union Square and the East Village.

Dining

5.0

Unfortunately, the hotel's dining options were limited during my stay due to renovations. The bar was lively, but I was disappointed that the restaurant wasn't open yet.

Facilities

5.0

The hotel had some good features like water refill stations promoting sustainability, but the ongoing renovations made the experience less than ideal. Only one out of three elevators was operational, leading to long waits.

Jayden

United Kingdom, January 2025

6.4/10

My stay at W New York - Union Square had its ups and downs. While I enjoyed the spaciousness of my room and the trendy design throughout the hotel, I faced some significant issues with service and room amenities. The check-in experience left a sour taste due to a snobbish staff member who didn't acknowledge my loyalty status. Overall, it felt like the hotel has room for improvement in hospitality.

Rooms

7.0

I appreciated the size of my room, which felt relatively spacious for a New York hotel. However, the lighting was quite poor, especially near the bed, making it challenging to work comfortably. I did enjoy the modern design and cleanliness, but some amenities were lacking.

Service

5.0

While I encountered some friendly staff members, the check-in experience was disappointing due to the unprofessional demeanor of the agent. It felt like he was too busy to offer a warm welcome or explain the upgrade I received, and it marred an otherwise excellent service quality from other staff throughout my stay.

Location

9.0

The location of the hotel is fantastic! Being close to Union Square made it easy to explore the city and catch public transport. I loved how accessible everything felt during my stay.

Dining

5.0

During my stay, the hotel facilities were undergoing renovations, which meant that dining options were quite limited and lacked quality. I missed having proper on-site restaurants and decent breakfast offerings during my trip.

Facilities

5.0

The renovations were evident, with some facilities feeling shabby and the restaurant not operational. I faced inconvenience with only one working elevator as well. However, I appreciated the good tech support I received when needed.

Grayson

United Kingdom, December 2024

5.6/10

I had a mixed experience at the W New York - Union Square. The location is perfect for exploring NYC, and the staff were friendly and accommodating. However, the room was spacious but in dire need of an update, and I struggled with a few design quirks that just didn't make sense. Overall, while there were some great features, there were also a number of issues that detracted from my stay.

Rooms

6.0

The room was spacious and clean, but the design was outdated and didn't prioritize privacy. The bathroom was small and lacked adequate counter space.

Service

7.0

The staff were very friendly and helpful, always ready to offer local tips. However, there were some delays and confusion around minor issues.

Location

9.0

The location is fantastic, with easy access to Union Square and nearby attractions. It made getting around NYC a breeze for me.

Dining

5.0

I didn’t get a chance to try the food options available at the hotel, but they seemed to be popular with other guests. However, the breakfast offerings could use improvement.

Facilities

5.0

Common areas were limited due to renovations, and the lack of functional amenities, like elevators, was frustrating. The fitness center was well-equipped though.

Stella

United Kingdom, December 2024

6.0/10

My recent stay at the W New York - Union Square had its ups and downs. The location was prime for exploring the city and the trendy vibe of the hotel was a definite plus. However, I faced some significant issues like noise and slow internet that were hard to overlook. Plus, the service was hit or miss, making me feel a bit let down overall.

Rooms

6.0

The room was spacious and clean, though it felt somewhat dated compared to the hotel's style. I expected a little more from a W hotel in terms of decor and functionality, like a proper desk for work.

Service

5.0

The staff was polite, but I found the service to be ineffective at times. For example, despite my request for a room away from the elevator, I ended up right in front of it. This led to some frustrating noise issues during my stay.

Location

8.0

The hotel's location near Union Square was a huge advantage. It made it super easy to access parks, restaurants, and subway lines, which was a big win for me.

Dining

5.0

Dining options at the hotel were fine, but the restaurant prices were quite steep. To make things trickier, there seemed to be limited food availability and no breakfast during the renovations, which was disappointing.

Facilities

6.0

The hotel's gym was a bright spot, open 24/7 with a good range of equipment. However, I did encounter some inconveniences like limited access to common areas due to ongoing renovations.